Unlock the potential of your processes
OUR SERVICES
We have been supporting our clients since 2014 to improve the performance of their business operations through the optimization of their processes.
Sales and Customer Service
Increasing revenue – Improving customer satisfaction and experience
Operations
Breaking silos – Optimizing your operations while leveraging your legacy systems
Finance
Reducing operating costs – Supporting risk management and compliance
Procurement
Improving the end-to-end purchasing process – Reducing rework
Information Technology
Increasing IT efficiency – Improving customer satisfaction through an improved customer experience
OUR RECOGNIZED EXPERTISE
An expertise recognized by the world market leaders.
OUR APPROACH
Discover
Gathering digital data
Visualizing your real processes
Identifying points of friction
Enhance
Removing friction
Configuring corrective actions
Automation of tasks
Monitor
Tracking key metrics
Continuously Benchmarking
Process Compliance
ABOUT US
P&S is a Canadian, Montréal-based company. We focus on supporting businesses in achieving their goals and increasing efficiency through the sustained improvement of their processes. We offer a full range of Business Process Optimization services which leverage Process Mining, a technology used to discover, enhance and monitor your business processes. With a people-focused approach, our services are tailored to best meet your reality and needs.
BLOG
P&S partners with Celonis, the Process Mining market leader
We are proud to announce our partnership with Celonis, the Process Mining market leader. P&S [...]
Révolutionnez votre service à la clientèle avec le Process Mining
Le service à la clientèle est une composante clé du succès de l’entreprise. L’ensemble des [...]
Vous changez de système informatique? Les 5 erreurs à ne pas faire
Votre système informatique est désuet et ne répond plus à vos besoins? Vous savez qu’il [...]
Accélérez votre transformation numérique avec le Process Mining
Derrière chaque expérience exceptionnelle se cachent des processus performants et soigneusement conçus. Que ce soit [...]
La situation actuelle déstabilise vos processus ?
La COVID-19 a poussé la majorité des entreprises à s’adapter, malgré elles, à une nouvelle [...]
6 avantages de cartographier vos processus
La cartographie de processus est une activité toute simple qui permet à chacun de mieux [...]
CONTACT
ADDRESS
P&S Business Process Management
1200, avenue McGill College,
bureau 1100
Montréal (Québec) H3B 4G7