What is Process Mining?
Process Mining is a completely data-driven analytical approach that detects, identifies, and corrects hidden inefficiencies in your processes. It provides a comprehensive, cross-functional view of your operations across all your information systems.
Traditional approaches, such as analysis workshops and process mapping, lack the precision to identify the real problems. With Process Mining, you get a real-time x-ray of your organization—a precise and dynamic representation of how your processes actually function.
The gap between design and reality
Organizations invest millions in implementing ERP and CRM systems. However, these tools are rarely leveraged to their full potential and often fail to meet expectations. The gap between the initial process design and its actual execution makes it difficult to identify the causes of underperformance.
Process Mining eliminates these inefficiencies by precisely revealing where and why processes lose efficiency, enabling optimized performance.
See how your processes are actually executed
The traditional approach
Takes time and provides subjective information from interviews and workshops
- Subjective, Partial
- Time-consuming, expensive
- One-time analysis
Process Mining
Automatic reconstruction of processes from their digital footprint
- Objective, comprehensive
- Immediate, self-service
- Continuous improvement
